Welcome to Fixoal
By accessing or using our website and mobile application (collectively referred to as “Services”), you agree to comply with and be bound by the following terms and conditions. These terms, along with our Privacy Policy, govern Fixoal’s relationship with you concerning your use of our Services.Acceptance of Terms
By using our Services, you accept these Terms of Use in full. If you disagree with any part of these terms, please do not use our Services. To use our platform, whether by browsing or registering for an account, you must first read and agree to these terms. If you do not understand this Agreement or do not agree to all its terms, please refrain from using our Services.Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on this page. Significant changes will be communicated to you in advance. Continued use of the website or services signifies your acceptance of the new terms.Use of the Website
You agree to use the Services only for lawful purposes and in a manner that does not infringe the rights of others. Prohibited actions include:- Engaging in illegal or fraudulent activity.
- Uploading or transmitting viruses, malware, or harmful code.
- Attempting to gain unauthorized access to the Services or their systems.
You acknowledge and agree that whoever posts content is responsible for any harm caused to anyone by that content—not Fixoal—and that you’ll compensate and defend us, our partners, employees, and representatives against any costs or legal or government actions we incur because of your content. By posting content on the site, you grant us and our affiliates a permanent right (an “Irrevocable and non-exclusive worldwide license”) to use, edit, and share that content globally without paying royalties. If your name, voice, and image appear in content you post, we may also use those in our operations. For example, if you are a Provider, we might share your profile with Customers who we believe could be a good match.
We may display advertisements near your content and information without compensating you. Depending on your profile choices, we might include your name or photo when promoting one of our features.Permissible Use of Services
Our Services are intended primarily for business-to-consumer (B2C) and business-to-business (B2B) interactions, facilitating connections between clients and professional service providers. Below are specific restrictions:- Unacceptable Content: You are prohibited from posting illegal, defamatory, or discriminatory content, among others.
- Misleading Conduct: You may not misrepresent yourself or others, including lying about experience, skills, or professional qualifications, or using a false identity.
- Unlawful Discrimination: Discrimination against any group or individual is prohibited or share personal identifying information of others without their consent.
- Spam and Proposals: You must not send unsolicited proposals or spam.
- Account Misuse: You are prohibited from sharing or copying your account, having multiple accounts, or trading your account without our permission.
Fixoal Accounts
To access our Services fully, you must register for an account. By registering, you represent that you are at least 18 years old and conducting business purposes only. You are responsible for maintaining accurate profile information and keeping your account secure.Fees
Service providers will enjoy a three-month free subscription period. After this period, a subscription fee will apply. Clients will incur fees only when they choose to pay through the app; no fees will apply for cash payments made directly to service providers. Membership fees are automatically renewed. Fixoal reserves the right to change t membership plans at any time. These changes will be announced in the updated terms of use.User-Generated Content
Users can chat, call each other, and leave reviews after a job is completed. You are responsible for any content you post, and Fixoal is not liable for the accuracy or reliability of user-generated content. Our site may contain links to third-party websites and applications that are not owned or operated by Fixoal. If we provide a link to a third-party website, it does not imply endorsement, and you agree to use it at your own risk.Account Profile
You must provide accurate personal information when signing up and update your account if any information changes. Failure to do so may result in suspension or termination of your account.Account Types
We offer two types of accounts: Customer and Provider. You must register for only one account that requires a unique login. Never share your account password with anyone.USERNAMES AND PASSWORDS
- Users must keep their username and password confidential and not share them.
- Each user must register for their own account.
- Users are responsible for the security of their accounts and must report any unauthorized access immediately.
RELATIONSHIP WITH FIXOAL
- Fixoal serves as an online platform and is not involved in negotiations or service delivery between users.
- Users are solely responsible for their content and agreements.
- Fixoal does not guarantee the accuracy, legality, or quality of any user-generated content or services.
CUSTOMER ACKNOWLEDGEMENTS
- Customers acknowledge that:
- Fixoal is not a party to their dealings with providers.
- Fixoal does not supervise or control provider services.
- Fixoal is not responsible for disputes between customers and providers.
PROVIDER ACKNOWLEDGEMENTS
- Providers acknowledge that:
- Fixoal is not a party to their dealings with customers.
- Fixoal does not supervise or control provider services.
- Providers are responsible for demonstrating their qualifications to customers.
CONTRACTUAL RELATIONSHIP BETWEEN CUSTOMER AND PROVIDER
- Service contracts are formed directly between customers and providers.
- Fixoal is not liable for any agreements or disputes arising between users.
RECORDS OF COMPLIANCE
- Fixoal has no obligation to store user content except as required by law.